Privacy Policy

1. Introduction

Integra ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, email address, phone number, and contact information
• Company name and business information
• Payment and billing information
• Account credentials and authentication data
• Usage data and service interaction logs

2.2 Automatically Collected Information

We automatically collect certain information when you use our services:

• IP address and device identifiers
• Browser type and version
• Operating system information
• Access times and dates
• Pages viewed and actions taken

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and manage your account
• To communicate with you about our services
• To send you marketing communications (with your consent)
• To detect, prevent, and address technical issues
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party service providers who assist us in operating our services
• Business Transfers: In connection with any merger, sale, or acquisition
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: For any other purpose with your explicit consent

5. Panama Data Protection Regulations

Integra operates in compliance with Panama's data protection laws, including but not limited to:

5.1 Law No. 81 of 2019 - Personal Data Protection Law

We comply with Panama's Personal Data Protection Law, which establishes the principles and obligations for the processing of personal data. Key provisions include:

• Lawfulness: Personal data is processed only with legal basis
• Purpose Limitation: Data is collected for specified, explicit, and legitimate purposes
• Data Minimization: We collect only necessary and relevant data
• Accuracy: We maintain accurate and up-to-date personal data
• Storage Limitation: Data is retained only as long as necessary
• Security: Appropriate technical and organizational measures protect your data

5.2 Your Rights Under Panama Law

You have the following rights regarding your personal data:

• Right of Access: Request access to your personal data
• Right of Rectification: Request correction of inaccurate data
• Right of Erasure: Request deletion of your personal data
• Right to Object: Object to processing of your personal data
• Right to Data Portability: Request transfer of your data
• Right to Withdraw Consent: Withdraw consent at any time

6. Operation Agreement

6.1 Service Terms

By using Integra's services, you agree to the following operational terms:

• You will use our services in compliance with applicable laws and regulations
• You will not use our services for any illegal or unauthorized purpose
• You are responsible for maintaining the confidentiality of your account credentials
• You will notify us immediately of any unauthorized use of your account

6.2 Data Processing Agreement

When you use our services, you enter into a data processing agreement that includes:

• Our commitment to process your data only as instructed
• Implementation of appropriate security measures
• Notification of data breaches as required by law
• Assistance with data subject rights requests
• Compliance with applicable data protection regulations

7. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of Panama. By using our services, you consent to the transfer of your information to facilities located outside Panama.

We ensure that any international transfers comply with applicable data protection laws and implement appropriate safeguards, such as standard contractual clauses or adequacy decisions.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

13. Regulatory Compliance

Integra is committed to compliance with all applicable data protection regulations, including:

• Panama Law No. 81 of 2019 - Personal Data Protection Law
• Panama Executive Decree No. 285 of 2021 - Data Protection Regulations
• International standards and best practices for data protection